Post-mortems are just funerals now

It seems our collective memory is shorter than a goldfish's when it comes to actually fixing things after a catastrophe. This particular failure in follow-through affects every optimistic soul who thinks a meeting constitutes progress, leaving systems as fragile as they were before the coffee went cold. To protect our remaining sanity, we might try treating action items like actual tasks rather than well-meaning suggestions that we intend to ignore until the next inevitable meltdown.